• Great for new Mums!

    As my baby has started solids, it seems I always have a little lunch smeared somewhere on my person. The When Pen has saved me many an outfit change! Total lifesaver :)

    - Anna (Perth)

  • Work essentials

    I work in architecture, so regularly find highlighter stains on my business shirts. The When Pen has been amazing in keeping my clothes stain free for meetings on the go.

    - James (Sydney)

  • Hot sauce lovers rejoice

    I was skeptical when I first used The When Pen on a sriracha stain on my new white shirt. But within just a few seconds, I could see it starting to work, and after only two applications the bright red stain was completely gone. I was truly amazed!

    - Alice (Wollongong)

FAQs

How do I get the best results with The When Pen?

  • Apply generously: Firmly press the pen down to release the stain-fighting solution.
  • Gently massage: Rub the affected area back and forth with the pen tip to evenly distribute the solution.
  • Wait & Repeat: Allow 10-15 minutes for the solution to work its magic. For stubborn stains like oil or tomato sauce, repeat the application 2-3 times, waiting 10 minutes between applications.
  • Wash as usual: While The When Pen is great for on-the-go treatment, always launder the item as soon as possible.

What stains does The When Pen work best on?

The When Pen tackles a wide range of everyday stains! We designed this pen to tackle the little stains you encounter running around during your busy day, like coffee dribbles, tomato sauce drops, and soy sauce splatters. It’s not intended as a pre-laundry treatment for major stains, like a full glass of wine, for example. (Oddly specific, you say? Yes, we know that one from experience during early testing).

The pen’s formula helps with all kinds of stains, but you’ll definitely see best results with smaller stains that you need to get rid of in a pinch before a big meeting, date, or night out - or just to save your favorite garment when you’re out for the day and have no hope of doing laundry right away.

Can I refill The When Pen?

We're a young and new company on the block, but are always looking for opportunities to reduce our carbon footprint! We’re excited to offer refillable pens in the future, so keep an eye on our updates for this eco-friendly option.

Is The When Pen Australia owned?

Absolutely! We're proud to be an Australian-owned company based in Sydney.

What is the standard shipping time for my order?

  • Express Delivery: Enjoy speedy delivery within 1-3 business days with our Australia Post Express option.
  • Standard Shipping: Expect your order to arrive within 5 - 7 business days.